Our 4-Way Support
Always on your side, reachable through various channels.
Are you seeking information about onOffice?
You can count on our support team for assistance. Select the contact method that suits you best, and we’ll provide prompt assistance!
Callback Service
via the phone icon in onOffice enterprise
Support-Chat
In onOffice Messenger
Mon – Fri from 9:00 AM – 6:00 PM
Discover the solution you’re looking for right here.
Online help
Prefer to find the answer to your question about using onOffice enterprise yourself? Check out our online help.
Downloads
Find helpful programs and tools in our download section.
For Developers
Developers and IT professionals can find specific technical information here.
Emergency Hotline
In case of emergencies outside support hours, you can reach us via the emergency hotline:
Emergency Hotline: 7:30 AM – 10:00 PM, 7 days a week, response time 2 hours
Emergency Support: 10:00 PM – 7:30 AM, 7 days a week, response time 10 hours
*This service is charged at €5.95 per 5-minute block, applicable for all calls from Germany, Austria, and Switzerland.